Choosing a smartservice maintenance agreement is smart thinking. With one easy-to-manage smartservice contract you can cover your GC, LC and MS instruments. Speck & Burke have developed smartservice by listening to our customers. smartservice is different from other service products because it is an end-to-end managed contract which does not begin and end with an engineer’s visit.
We start by carefully listening to what you require from your maintenance agreement. We then build one of our unique modular contracts to meet those needs. This way you only pay for exactly what you need. Once you are happy with your proposed plan our efficient contract processing reduces your administration hassles and leaves you free to carry on with your work, secure in the knowledge you have all the support you need. Our service co-ordinator will automatically contact you to schedule your service - we remember so you don’t have to!